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Communication & Infrastructure pricing

Communication & Infrastructure Suite

Choose a tier, compare scope, then configure the plan for your rollout.

Communication & Infrastructure Suite gives teams a suite pricing path within Communication & Infrastructure, with tiers that support first adoption, operational rollout and governed enterprise scale.

Office team reviewing communication work and governed response flow.
Communication & Infrastructure Suite starts with people trying to make the right call. It starts with one message in a busy inbox. Someone needs to answer quickly, but they also need to know whether the wording creates a promise, exposes sensitive data, misses a complaint trigger, changes a price, or leaves the organisation carrying risk no one has seen.

Plan fit

Understand the commercial shape before choosing a tier

Communication & Infrastructure Suite gives teams a suite pricing path within Communication & Infrastructure, with tiers that support first adoption, operational rollout and governed enterprise scale.

Flexible pricing

Choose your plan

Select a starting tier and configure users, billing and commercial details on the quote page.

Starter

Core capability, lower limits, standard automation and standard support.

$29
user/month

What's included:

  • Communication Suite

Usage limits:

UsersUp to 25
StorageStandard
IntegrationsStandard connectors
SupportStandard support

Plan details:

Base package1 user included
Base amount$29/month
Additional user$29 per user/month
Payment termsMonthly prepaid
Billing modeluser/month
RolloutAvailable as part of a phased rollout
Configure plan

Enterprise

Advanced governance, AI agents where applicable, enterprise controls, custom integrations, service target and dedicated support.

$79
user/month

What's included:

  • Communication Suite
  • Business Infrastructure

Usage limits:

UsersUnlimited / contracted
StorageEnterprise allocation
IntegrationsPremium and custom connectors
SupportDedicated enterprise support + service target

Plan details:

Base package15 users included
Base amount$1,185/month
Additional user$79 per user/month
Payment termsMonthly prepaid
Billing modeluser/month
RolloutAvailable as part of a phased rollout
Configure plan
Office team reviewing communication work and governed response flow.
Where Communication & Infrastructure Suite becomes real work people can trust. The person responding is no longer alone with the pressure. Agents gather the facts, specialists check the risk, approvals are routed where judgement matters, and the business gets a response it can stand behind.

Compare plans

Compare Plans

Detailed scope comparison to help you choose the right plan.

Capability StarterBusinessEnterprise
Commercial scope
Monthly price $29$79
Annual prepaid equivalent $25/mo equiv.$68/mo equiv.
Billing basis user/monthuser/month
Base included 1 user included15 users included
Included apps 12
User scale Up to 25Unlimited / contracted
Storage StandardEnterprise allocation
Integrations Standard connectorsPremium and custom connectors
Support Standard supportDedicated enterprise support + service target
Billing options annual-prepaid, monthly-prepaidannual-prepaid, monthly-prepaid
Recommended NoNo

Included apps

Apps in this Suite

The plan is composed from Advanze product capabilities, so teams can adopt a focused plan without creating another silo.

Communication Suite

Included capability in this suite.

Business Infrastructure

Included capability in this suite.

Why this pricing path matters

Communication & Infrastructure Suite pricing should be understood through the work it helps govern.

It starts with one message in a busy inbox. Someone needs to answer quickly, but they also need to know whether the wording creates a promise, exposes sensitive data, misses a complaint trigger, changes a price, or leaves the organisation carrying risk no one has seen.

What makes it harder in the real world: The email may contain commercial commitments, confidential information, contractual terms, regulated language, payment implications, complaint triggers, legal exposure or security-sensitive attachments. Treating it as a simple drafting task creates operational and compliance risk.

What Advanze changes: Turn an inbound email into a governed execution flow where specialised agents review context, risk, commitments, approvals and next actions before a response or system action is completed.

Classifier AgentIdentifies topic, intent, urgency, sensitivity, required systems, likely risk and the correct processing path.
Business Content AgentUnderstands intent, customer context, urgency, tone, requested outcome and relevant business history.
Security and CISO AgentChecks sender risk, attachment risk, data sensitivity, access rights, phishing indicators and information sharing boundaries.
Legal AgentReviews commitments, liability language, contractual terms, disclaimers and escalation requirements.
Compliance AgentChecks regulated wording, retention obligations, complaint handling rules, approval thresholds and audit requirements.
Challenge

The inbox is full, the customer is waiting and the answer looks simple. But the message could be an account request, a complaint, a missing-information case, an instruction to move money, a pricing dispute, a legal notice or a security risk.

Orchestration

The classifier agent becomes the first orchestration point in the process. It reads the request, understands the topic and risk, then routes work to the right processing agent and the right guardrail agents before anything important is said or done.

Success

The response is not just faster. It is calmer, safer and more accountable. The organisation knows what was classified, which agents reviewed it, what each agent was allowed to do, who approved the action and what changed in the systems.

Office team reviewing communication work and governed response flow.
Communication execution 3A realistic work scene showing communication, triage, review or customer response under governance.
Office team reviewing communication work and governed response flow.
Communication execution 4A realistic work scene showing communication, triage, review or customer response under governance.
Office team reviewing communication work and governed response flow.
Communication execution 5A realistic work scene showing communication, triage, review or customer response under governance.

Control model

Useful AI execution needs pricing, permissions and governance to move together.

This is why Advanze repeats the control model across the site. AI agents can execute work only when the operating model gives them context, identity, permissions, policies, workflow, audit evidence and clear boundaries for human judgement.

  • The classifier must understand hundreds of possible query types, from account opening and missing information to how-to requests, regulated complaints, payment instructions, fund transfers, invoices and service exceptions.
  • The processing agent changes by intent. A bank balance request, a support query, a complaint, an invoice dispute and a transfer instruction all need different context, tools, permissions and approval paths.
  • Guardrail agents protect the process around the processing agent. Personal data, financial exposure, legal commitments, compliance wording, CISO concerns and customer harm all need specialist review.
  • Permissions matter. Some agents may only read data. Some may draft a response. Some may create a task or update a case. High-impact actions such as transfers, payments, invoices or account changes need explicit tool boundaries and human approval.
Office team reviewing communication work and governed response flow.
The outcome is not just automation. It is confidence in what happens next. The person responding is no longer alone with the pressure. Agents gather the facts, specialists check the risk, approvals are routed where judgement matters, and the business gets a response it can stand behind.

Next step

Review another pricing path or involve sales

Go back to pricing categories when you want to compare alternatives, or contact sales to combine this plan with other suites, services and enterprise controls.