Starter
Core app capability.
$35
user/month
What's included:
- Customer Support
CRM Suite pricing
Customer Support
Choose a tier, compare scope, then configure the plan for your rollout.
Standalone plans for Customer Support
Plan fit
Understand the commercial shape before choosing a tier
Standalone plans for Customer Support
Flexible pricing
Choose your plan
Select a starting tier and configure users, billing and commercial details on the quote page.
Business
Full operational capability.
$69
user/month
What's included:
- Customer Support
Enterprise
Advanced controls, integrations, and support.
$119
user/month
What's included:
- Customer Support
Compare plans
Compare Plans
Detailed scope comparison to help you choose the right plan.
| Capability | Starter | Business | Enterprise |
|---|---|---|---|
| Commercial scope | |||
| Monthly price | $35 | $69 | $119 |
| Annual prepaid equivalent | $30/mo equiv. | $59/mo equiv. | $102/mo equiv. |
| Billing basis | user/month | user/month | user/month |
| Base included | 1 user included | 5 users included | 15 users included |
| Included apps | 1 | 1 | 1 |
| User scale | Included | Included | Included |
| Storage | Included | Included | Included |
| Integrations | Included | Included | Included |
| Support | Included | Included | Included |
| Billing options | annual-prepaid, monthly-prepaid | annual-prepaid, monthly-prepaid | annual-prepaid, monthly-prepaid |
| Recommended | No | Yes | No |
Included apps
Apps in this Plan
The plan is composed from Advanze product capabilities, so teams can adopt a focused plan without creating another silo.
Customer Support
Included capability in this plan.
Related products
Explore related pricing paths
Compare adjacent products and suites in the same pricing group.
Why this pricing path matters
Customer Support pricing should be understood through the work it helps govern.
It starts with a person trying to get customer support work done without losing context. They need the next action to be clear, but they also need confidence that the platform has checked the risk, evidence, permissions and downstream impact.
What makes it harder in the real world: Customer support work looks straightforward until it crosses people, systems, policies, approvals and customer impact. In practice, the work may require the right customer or employee context, policy checks, data quality, approvals, exception routing, integration updates and a clear audit trail.
What Advanze changes: Customer Support turns customer support activity into governed execution by connecting lead, opportunity, customer, campaign and service context to agents, workflow, permissions, approvals and audit evidence before work is completed.
Customer Support starts as a single app experience, but the real work usually depends on context from other teams, policies, data and systems.
Advanze treats Customer Support as part of a governed execution fabric. The app captures the work, agents gather context, workflow routes approvals and the control model determines what can safely happen next.
Customer Support becomes more than a screen. It becomes a reliable path from intent to controlled action, with people still responsible for judgement and the platform carrying evidence.
Control model
Useful AI execution needs pricing, permissions and governance to move together.
Customer Support is valuable when it participates in the Advanze control model: identity, permissions, workflow, policy checks, data context, audit evidence and human approval boundaries sit inside the execution path.
- Customer Support work needs the right lead, opportunity, customer, campaign and service context before an agent or user can act with confidence.
- The process often crosses handoffs, approvals, exception paths, SLAs and downstream system updates.
- Different actions need different permission levels: read, draft, update, approve, send, pay, create, close or escalate.
- The business needs evidence of what was requested, what was checked, who approved, what changed and why.
